Globe partners with local banks to strengthen online safety for consumers

In line with its mission to fortify its fight against consumer online threats, Ayala-led Globe Telecom continues to strengthen partnerships with various financial institutions for cybersecurity.

This resulted in the immediate blocking of over 9 million scam and spam messages in the first half of the year, including messages reported by customers to their respective banks, suspicious requests for OTPs, and messages from blacklisted sender IDs.

Moreover, Globe also blocked 1,119 vishing calls. Vishing is another scamming scheme where fraudsters call bank customers pretending to be legitimate bank representatives to obtain private information.

Apart from banks, Globe also partnered with digital marketplaces like Lazada and Shopee for a 24/7 spam/scam intelligence sharing to protect Globe customers that use the said e-commerce platforms.

“A lot of the investments we’ve made over recent years have allowed us to have better cybersecurity capabilities. We try to squeeze value out of those investments to make sure that we can reach our clients a little bit more directly,” said Globe chief information security officer Anton Bonifacio.

“At the end of the day, we feel their customers are our customers, too, so we’d rather make sure that those attacks do not exist within the Globe environment,” he added.

Globe is also encouraging the public to report mobile numbers involved in spam and scam messages through www.globe.com.ph/stop-spam.html.

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Myra Santos Santos

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